Master List of Airline Award Fees – Change Fees, Cancellation Fees, & Phone Booking Fees

Using airline miles for award flights is one of the best ways to travel for less, however if you have to change or cancel an award ticket you’re often hit with high fees. Each airline program has its own award ticket fee policy and may charge you for anything from date or destination changes, refund/redeposit of miles on cancelled tickets, phone booking, and close-in booking. In general airline award fees range from $0 to $150+, but it’s a good idea to know exactly what you’d have to pay before booking so you’re not surprised by any fees if your plans change.

Planning ahead is often the best way to keep fees to a minimum and you’re less likely to have to pay close-in booking fees or change fees if your plans were not set in stone. Of course you’ll want to keep these fees to a minimum to save money on award flights, but in either case when you are using miles for a free flight you sometimes just have to bite the bullet and pay certain fees (such as phone booking) to get the flights you want.

Often times these fees are buried within the airlines website, so I have created a master list of airline fees across the majority of larger airline programs. Included in the table are the most common date and destination fees, cancellation fees, close-in booking fees, and phone booking fees, however some programs have unique policies that don’t fall into these clear-cut categories. There are also links to the airline’s own webpage where the fees are outlined in their verbiage.

As the list will be a work-in-progress I’ll continue to add more information to complete the list. If you see any mistakes, missing information or have helpful information or experience with an airline on the list, please feel free to leave a comment below and I will make updates.

Airline Alliance Change Date Fee Change Destination Fee Refund/Redeposit Fee Close-in Booking Fee Phone Booking Fee Mile Expiration Length Waivers (all fees unless noted) More Details…
AeroMexico Club Premier SkyTeam $26 $26 $26 None N/A 24 months Fees waived for Platinum Club Premier members. See full details at AeroMexico.com
Air Canada Aeroplan Star Alliance $90 $90 $90 up to 22 days prior to departure None $30 CAD 12 months Fees waived for Super Elite 100K members. See full details at Aeroplan.com
AirBerlin OneWorld Domestic awards within Germany or Europe = €50, awards within all other regions = €75 Domestic awards within Germany or Europe = €50, awards within all other regions = €75 No refunds None None 36 months See full details at AirBerlin.com
Air France / KLM Flying Blue SkyTeam €45 (changes not allowed on ‘Promo Awards’, no fees for ‘Flex Awards’) €45 (changes not allowed on ‘Promo Awards’, no fees for ‘Flex Awards’) €45 (changes not allowed on ‘Promo Awards’, no fees for ‘Flex Awards’) None $25 20 months See full details at FlyingBlue.com
Alaska MileagePlan N/A Up to 60 days prior to departure =$0, within 60 days of departure = $125 Up to 60 days prior to departure = $0, within 60 days of departure = $125 Up to 60 days prior to departure =$0, within 60 days of departure = $125 None $15 24 months Fees waived for Gold MVP members. See full details at AlaskaAir.com
Alitalia Mille Miglia SkyTeam None €55 or 5,000 miles €55 or 5,000 miles None 24 months See full details at Alitalia.com
American AAdvantage OneWorld Up to 21 days prior to departure = $0, within 21 days of departure = $150 $150 $150 for first award reservation, $25 for additional reservations $75 $25 18 months All fees waived for Executive Platinum members. Close-in booking fees waived for Gold and higher members. See full details at AA.com
ANA Mileage Club Star Alliance None None 3,000 miles None $25 36 months See full details at ANA.com
Asia Miles Multiple $25 or 1,000 miles $100 $120 or 12,000 miles None 36 months See full details at AsiaMiles.com
British Airways Avios OneWorld $55 $55 $55 None $25 36 months Fees wavied for Gold members. See full details at BritishAirways.com
Delta SkyMiles SkyTeam $150 $150 $150 (must be completed 72 hours prior to departure) None $25 Miles do not expire Fees wavied for Platinum and Diamond Medallion members. See full details at Delta.com
El Al Matmid N/A $60 $60 – $125 $60 – $125 None $10 36 months Fees waived/reduced for Platinum and Top Platinum members. See full details at ElAl.com
Emirates Skywards N/A $25 $75 $75 None 36 months Fees waived for Platinum members. See full details at Emirates.com
Frontier Early Returns N/A Up to 8 days prior to departure = $0, within 8 days of departure = $75 $75 $75 None None 18 months Fees wavied for Summit members and Standard Awards. See full details at FlyFrontier.com
Hawaiian Airlines HawaiiMiles N/A $50 ($30 for interisland flights) $50 ($30 for interisland flights) $150 ($30 for interisland flights) None $25 18 months Interisland change fees waived for Pulani Platinum members. See full details at HawaiianAirlines.com
Iberia Plus Avios OneWorld €25 €25 €25 None 36 months
JetBlue True Blue N/A More than 60 days prior to departure = $75. Less than 60 days prior to departure = $75 for fares of $100 – $149, $150 for fares $150+ More than 60 days prior to departure = $75. Less than 60 days prior to departure = $75 for fares of $100 – $149, $150 for fares $150+ More than 60 days prior to departure = $75. Less than 60 days prior to departure = $75 for fares of $100 – $149, $150 for fares $150+ None $25 Miles do not expire. Fees waived for Mosaic level members. See full details at JetBlue.com
Korean SkyPass SkyTeam None None Within 1 year of ticket issue date = $0, if ticket was issued over 1 year = 10,000 miles None 5 years See full details at KoreanAir.com
LifeMiles Avianca / TACA Star Alliance $150 $150 $50 $25 fee for all bookings 24 months See full details at LifeMiles.com
Lufthansa Miles & More Star Alliance $60 $60 $60 None No fee 36 months Fees may be waived or reduced only for date and time changes. See full details at Miles-and-More.com
Gol Smiles N/A $40 to $50 36 months
Singapore KrisFlyer Star Alliance Singapore awards = $0, partner awards = $20,within 24 hours of departure = $75 Singapore awards =$12, partner = $20, within 24 hours of departure = $75 More than 24 hours prior to departure = $30 None $0 36 months See full details at SingaporeAir.com
Southwest RapidRewards N/A None None None None None 24 months N/A See details at Southwest.com
Spirit FreeSpirit N/A $110 $110 $110 $100 $25 3 months None See full details at Spirit.com
United MileagePlus Star Alliance More than 21 days prior to departure = $75, within 21 days of departure = $100 $200 $200 $75 $25 18 months All fees waived for Platinum, 1K, Global Services. Some fees waived for Silver, Gold, and United Club cardholders. See full details at United.com
US Airways Dividend Miles OneWorld $150 $150 $150 $75 (additional $25 to $50 processing fee) $30 to $40 18 months Fees waived for Chairmans members. Close-in booking fee waived for Gold / Platinum members. See full details at USAirways.com
Virgin Atlantic FlyingClub N/A More than 24 hours prior to departure =$50 More than 24 hours prior to departure =$50 More than 24 hours prior to departure =$50 None 36 months See full terms at VirginAtlantic.com
JAL OneWorld Free if reservation for new flight is confirmed before boarding. (Changes of flight number and date can be made through the JAL website by 12:00 4 days prior to the day of departure.) Changes not allowed to traveler’s name, flight sector, class of service, routing, or the direction of travel and exchange. “Mileage Reinstatement Service for Unused Awards” is applicable in case of cancellation of unused award tickets. Members are responsible for all the mailing costs of award tickets $21 36 months See full details at JAL.com
LAN OneWorld Fee varies from $35 – $75 depending on flight distance and days prior to departure. Fee varies from $35 – $75 depending on flight distance and days prior to departure. Fee varies from $40 – $125 depending on flight distance and days prior to departure. None Domestic flights = $15, International flights = $25 36 months See full details at LAN.com
Virgin America N/A $100 $100 $100 None $20 18 months Fees waived for Silver and Gold members. Full terms at VirginAmerica.com
Thai Airways Royal Orchid Star Alliance Flights within Thailand = $16, international flights = $40, Star Alliance Awards = $95 Flights within Thialand = $60 (International awards are not eligible) Regional awards = $120 or 10,000 miles, international awards = $190 or 15,000 miles None 36 months See full details at ThaiAirways.com
Categories: Alaska Airlines, American Airlines, Award fees, British Airways Avios, Uncategorized | Tags: , , , , , , , , , , , , | Leave a comment

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